Please read these Terms & Conditions carefully before using this service.
Effective Date: May 13, 2026
Welcome to Webtrix WhatsApp CRM operated by Webtrix Innovations (“Company”, “we”, “our”, or “us”). By accessing or using our website, software, and services, you agree to comply with and be bound by the following Terms and Conditions.
If you do not agree with any part of these terms, you must not use our services.
Platform refers to Webtrix WhatsApp CRM and related services.
User refers to any individual or business using our platform.
Services refers to messaging, automation, CRM, campaign management, and related software solutions provided by us.
You must be at least 18 years old to use our services. By using the platform, you confirm that you are legally capable of entering into binding agreements.
Users are responsible for:
Providing accurate information
Maintaining account security
Keeping login credentials confidential
All activities conducted under their account
We reserve the right to suspend accounts with false or misleading information.
Users agree NOT to:
Send spam or unsolicited messages
Use the platform for illegal activities
Harass, threaten, or abuse others
Violate WhatsApp or Meta policies
Upload malicious code or harmful content
Attempt unauthorized access to the platform
Any misuse may result in immediate account suspension or termination.
Our platform is an independent software solution and is not affiliated with WhatsApp LLC or Meta Platforms Inc.
Users are solely responsible for:
Following WhatsApp Terms of Service
Obtaining user consent before messaging
Compliance with local and international laws
We are not responsible for account bans, restrictions, or actions taken by WhatsApp or Meta.
All payments:
Are non-refundable unless stated otherwise
Must be completed before service activation
May be subject to applicable taxes
Failure to pay may result in suspension or termination of services.
All platform content including:
Logos
Branding
Design
Source code
Software
Graphics
Documentation
remain the property of Webtrix Innovations unless otherwise stated.
Users may not copy, modify, distribute, or resell any part of the platform without written permission.
We aim to provide uninterrupted service but do not guarantee:
Continuous uptime
Error-free operation
Instant delivery of messages
Maintenance, technical issues, or third-party failures may temporarily affect services.
To the maximum extent permitted by law, Webtrix Innovations shall not be liable for:
Loss of profits
Data loss
Business interruption
WhatsApp bans or restrictions
Indirect or consequential damages
Use of the platform is at your own risk.
We reserve the right to suspend or terminate any account that:
Violates these Terms
Engages in spam or abuse
Causes harm to the platform or other users
Termination may occur without prior notice.
Use of the platform is also governed by our Privacy Policy.
Our platform may integrate with third-party services including:
Meta
Payment gateways
Cloud hosting providers
We are not responsible for interruptions or issues caused by third-party providers.
We reserve the right to:
Modify features
Change pricing
Update policies
Discontinue services
at any time without prior notice.
These Terms shall be governed by and interpreted under the laws of India.
Any disputes shall fall under the jurisdiction of courts located in Maharashtra, India.
Website: https://webtrixinnovations.com
Email: support@webtrixinnovations.com
Phone: +91 8485060838
Address: Shop No. 19–20, Silver Arcade Building, Vasai West, Palghar, Maharashtra – 401207
By accessing or using our platform, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
© 2026, Webtrix Innovations All Rights Reserved